At Manscara, customer satisfaction is important to us. Due to the nature of skincare products, we follow the refund and return policy outlined below.
Return Eligibility
For hygiene and safety reasons, we do not accept returns of opened or used products.
Returns are only accepted if the product is:
- Damaged during delivery.
- Defective.
- Incorrect item received.
Reporting an Issue
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number, photographs of the product, and the packaging.
Refund Process
Once your request is reviewed and approved, the refund will be processed to your original payment method within 5–7 business days.
Replacement Policy
Eligible products may be replaced based on product availability. If a replacement is unavailable, a full refund will be issued.
Non-Refundable Items
Refunds or returns will not be accepted for:
- Opened or used products.
- Products damaged due to improper use or storage.
- Change of mind after delivery.
- Products purchased during clearance or special promotional sales (unless received damaged or defective).
Order Cancellation
Orders may be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled.
Contact Us
For any refund or return requests, please contact us:
Manscara
Website: Manscara.in
Email: manscaraofficial@gmail.com
"By placing an order with Manscara, you acknowledge that you have read and agreed to this Refund & Return Policy."
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